This article originally appeared on Hospitality Magazine.
Australia’s hospitality scene is becoming increasingly connected through technology. Integrations are happening across payments, bookkeeping, rostering, and other digital platforms to help business owners streamline operations.
At the heart of this is point of sale (POS), and when it comes to POS the benefits for hospitality businesses are huge. A potential boost to profits, easier inventory tracking, advanced reporting, improved employee experiences, and the ability to better understand your customers through analysing the data captured, are just a few of the pros.
However, without a strong support system, which can help you navigate your way through any technical issues, business owners and managers are putting themselves at risk. As we all know, it’s crucial to manage real-time IT issues behind the scenes in an efficient manner to keep front of house happy and functioning.
Point of sale technology provider, Impos, is both a consultant and friend to the hospitality industry. Impos takes pride in providing quality technical support and service to valued customers at almost any time of the day, seven days a week – even on Christmas day. Issues are addressed instantly so business operations and sales are not disrupted during peak periods.
Impos was born out of the hospitality industry – many of the employees are former servers, chefs, bartenders and more – so they know what it takes to go above and beyond for this unique field of professionals.
Any business owner looking to invest in POS technology for their hospitality venture should ensure that their chosen provider offers robust, ongoing support, so your team can focus on what matters: keeping the business operating smoothly.